Legal

Refund Policy

Effective Date: January 3, 2025

At Platinum Feet, we strive to provide a seamless and secure platform for viewing, buying, and selling feet content. Due to the nature of digital content transactions, all sales are final, and we generally do not offer refunds. However, we understand that certain situations may warrant an exception. Please read our refund policy carefully.

1. No Refunds on Digital Content

Since all transactions on Platinum Feet involve digital content, once a purchase is completed, the buyer gains immediate access to the content, making it non-refundable.

2. Exceptions for Refunds

Refunds may be considered in the following situations:

  • Unauthorized Transactions: If your account was compromised or you were charged for a purchase you did not make, contact us immediately.
  • Technical Issues: If there was a platform error that prevented access to purchased content, we will investigate the issue.
  • Fraudulent Sellers: If a seller provides misleading or low-quality content that does not match the listing description, we may review refund requests on a case-by-case basis.

3. How to Request a Refund

If you believe you qualify for a refund under the exceptions above, you must submit a refund request within 48 hours of the purchase.

📧 Email us at: [Insert Email]

📞 Call us at: [Insert Phone Number]

📩 Submit a Support Ticket: [Insert Link]

Include the following details:

  • Your username and transaction ID
  • A description of the issue
  • Screenshots (if applicable)

4. Chargebacks & Disputes

If you initiate a chargeback through your bank or payment provider without first contacting us, your Platinum Feet account may be suspended or permanently banned. We encourage users to resolve refund requests directly with our support team.

5. Subscription Refunds

If you have a subscription-based membership, you may cancel at any time, but refunds are not issued for partial months. Be sure to cancel before your next billing cycle to avoid unwanted charges.

6. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be updated on this page with a revised effective date.

For any refund inquiries, please contact Platinum Feet Support at [Insert Email].